Payment Policy
At Brunel Home, we provide secure and supported payment options for customers in the United Kingdom. The sections below outline accepted methods, payment handling, security practices, and pricing details.
1. Accepted Payment Methods
We accept the following payment options:
Cards
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Maestro
- UnionPay
Digital Wallets
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
2. Payment Processing
All transactions are processed through secure payment providers and protected using SSL encryption. This helps safeguard personal and payment-related information during checkout.
Payment information is handled by our payment processors. Brunel Home does not store full card details.
3. Payment Authorization
If a payment is not successfully authorized:
- A notification will appear during checkout.
- You may verify your payment details or choose another payment method.
- Orders will not be completed until payment has been successfully processed.
4. Security and Fraud Prevention
Transactions may be reviewed using Shopify’s security and fraud-prevention systems. These may include:
- Automated risk assessments
- Manual order review
- Requests for additional verification when necessary
Orders identified as high risk may be delayed, cancelled, or refunded.
5. Pricing and Currency
All prices on our website are displayed in British Pounds Sterling (GBP), unless stated otherwise.
The amount shown at checkout reflects the total order cost, including any applicable VAT where required. Any delivery charges will be shown clearly before the order is placed.
6. Taxes, Duties, and Additional Charges
For orders delivered within the United Kingdom, applicable taxes are included or displayed at checkout where required by law.
No additional charges are added after checkout by Brunel Home. The final amount shown before payment is the amount charged for the order.
7. Payment Confirmation
Once payment has been successfully processed, an order confirmation will be sent to the email address provided at checkout. This confirmation includes the order details and payment status.
8. Transparency and Agreements
By placing an order on Brunel Home, customers agree to pay the total amount displayed at checkout and confirm that the payment method used is valid and authorized.
Orders are subject to our Terms of Service, Shipping Policy, and Return and Refund Policy.
9. Privacy
Personal and payment-related information is handled in accordance with our Privacy Policy. Payment details are processed securely by supported payment providers and are not stored in full by Brunel Home.